NOUN TMA Questions and Answers: BED416 - Office Organization and Management

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Jed
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NOUN TMA Questions and Answers: BED416 - Office Organization and Management

Postby Jed » Sun Jan 20, 2019 1:59 am

NOUN TMA Questions and Answers: BED416 - Office Organization and Management



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Q1 The aims of course BED 416 (Office Organisation and Management) is to _____

Produce office managers, o rganisers and practitioners

Q2 Which of the following statements is most correct?

Record management is the major problem of most org anisation

Q3 Which of the following statements is most correct?

The format of a document presents an organisation􀳦? ?s image

Q4 A good office layout and space management leads to ____

Effectiveness

Q5 An office becomes essential for _____

Effective administration

Q6 Which of the following statements is true?

When there is a problem to be solved, the subordinate should only contact his/her boss after exhausting all possible solutions

Q7 Which of the following statements is true?

The first thing that increases subordinates productivity is being recognised as an important staff

Q8 The best way to create interpersonal relationship is to _____

Create first impression by attending to your wor k dutifully

Q9 Which of the following statements is true?

Interpersonal relationship could lead to increase in pro ductivity

Q10 A leader who shake decision making is using _____ style

Participativ e

Q11 Instead of sending dead materials to a dead file, ____ could be done

A new file could be opened under a new volume

Q12 The disadvantage of departmental filing is that ____

It involves duplication of documents and equipment

Q13 Departmental filing can also be classified as ____

Decentralised filing

Q14 Which of the following statements is most correct?

A filing system in which records are properly kept and easy to retrieve is most preferred in an organisation

Q15 Which of the following statements is most correct?

Record management is part of information management

Q16 In ____ or downward communication, the speaker initiates a message which terminates with the listener

Unilateral

Q17 _____ features cut across the three levels of interpersonal communication skills

Four

Q18 In _____ communication, the sender influences while the receiver complies with the message

Directive

Q19 The following are the common ways of defining communication except _____

The force that propels the personnel

Q20 Katz and Khan in _____ defined communication as the exchange of information and transmission of meaning.

1988



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Jed
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Re: NOUN TMA Questions and Answers: BED416 - Office Organization and Management

Postby Jed » Sun Jan 20, 2019 2:00 am

Email: Solutions2tma@gmail.com
Whatsapp: 08155572788

Q21 Which of the following statements is most correct?

A good leader must be able to integrate all kin ds of leadership styles

Q22 The ability to influence a group of people in order to achieve a set goal could be classified as _____

Leadership

Q23 A good form must _____

Create enough space for the desired information

Q24 To design forms which are to contain mailing address in a window envelop, _____ is done

Use the fold marks on the envelop for guidance

Q25 Which of the following statements is true?

Forms are used to generate vital informa tion for the organisation

Q26 Alphabetical filing which is divided numerically is classified as _____

Alphanumeric filing

Q27 When correspondence are grouped by territory, it means _____ filing system is used

Geographi cal

Q28 _____ form of filing is used to classify papers under different topics

Numerical

Q29 A 􀳦?? Z rule apply in _____ filing system

Alphabetical

Q30 Filing system is classified because _____

It would enhance communication system in the organis ation

Q31 The interpersonal nature of leadership of a leader is made pronounced in _____

His/her interpersonal relationsh ip

Q32 When a person becomes a manager by virtue of his rank within the organisation, _____ happens

The influence of his office or position alone cannot make him a leader


Q33 Which of the following statements is true?

Leadership has to best approach

Q34 Leadership theories does _____

Prepares administrators and manag ers towards a good leadership

Q35 In designing a form, the first thing to be done is to _____

Identify the purpose of the form

Q36 Forms should be designed to _____

Reflect its purpose

Q37 The best way to capture personal data for school record is to use _____

Form

Q38 Which of the following is not an equipment for filing?

Lever file

Q39 Another name for tickler file is _____

Follow -up

Q40 Punch card index may be used in personal record office or _____

Market research




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Jed
Posts: 1106
Joined: Tue Oct 10, 2017 6:37 pm
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Re: NOUN TMA Questions and Answers: BED416 - Office Organization and Management

Postby Jed » Sun Jan 20, 2019 2:03 am

Email: Solutions2tma@gmail.com
Whatsapp: 08155572788


Q61 The shares that are negotiable in the stock market are of ____ types

2

Q62 Registered companies is _____

Publ ic or private

Q63 Private ownership in a business is _____

Either co rporate or personal

Q64 Public corporations in Nigeria are generally created by _____

Statute

Q65 _____ is a type of organization structure that is based on hierarchical arrangement of positions

Bureaucrac y

Q66 _____ allows for greater interface between the worker and machine and between the worker (user) and the work environment

Workstation

Q67 In a purely automated office _____ approach is used to allow and shared-logic set up.

Centralized

Q68 1. The purpose of keeping office accessories like dictionary, secretarial handbook and
telephone books by secretaries is to _____

Work smoothly without any hindran ce

Q69 The best way to described the arrangement of all the working tools around the secretary or other office workers is _____

Workstation

Q70 One of the concepts that have entered the electronic office vocabulary is _____

Workstation

Q71 On-line office helps to improve workers _____

efficiency

Q72 Houghton and Mifflin (1995) described another development in office technology as _____

Remote offic e

Q73 The on-line office _____

does not have bulk y filling cabinets and restrictive walls

Q74 In an automated office, the secretaries _____

Spends more office hours managing var ious technologies than being engaged in manual tasks

Q75 The way office staff perform their work changes when _____

Technology changes

Q76 The types of offices are determined by the _____

Type of business or services

Q77 _____ is concerned with the conscious coordination of organizational units

Office organization

Q78 The rational used for organizational resources, human and material, for the purpose of achieving practical results is known as _____

Office management

Q79 Offices are defined in terms of _____

Functions

Q80 _____ were common in the 19th and 20th century office

Writing with quill feather, manual typewriter and bookkeeping




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Jed
Posts: 1106
Joined: Tue Oct 10, 2017 6:37 pm
Contact:

Re: NOUN TMA Questions and Answers: BED416 - Office Organization and Management

Postby Jed » Sun Jan 20, 2019 2:04 am

Email: Solutions2tma@gmail.com
Whatsapp: 08155572788



Q41 _____ machine is used for cutting and trimming papers

Guillotine

Q42 The machine set aside for folding paper is known as _____

Folding machine

Q43 Which of the following can be found in a room set aside for mails?

Postage book

Q44 An office set aside for receiving and forwarding mails could be described as _____

Mail room

Q45 Post code can be used to fulfil all the following except _____

For easy identification of the sender

Q46 The post office renders the following services except _____

Personal reply mail

Q47 Christmas cards and ordinary mails are treated alike in terms of _____

Sorting

Q48 The name of the city a letter is going to is typed in a capital letter on the envelop so as _____

To call attention for easy sorting

Q49 The first sorting involves _____

Sorting the envelops into broad c ategories

Q50 The advanced in technology has given rise to a new type of office organization known as ______

on-site-office􀳦??

Q51 Where an enclosure that is said to be in the document is not found, _____ should be done.

Inform the sender

Q52 The mails sent out by an organisation is classified as _____

Outgoing mail s

Q53 The mails that an organisation received is classified as _____

Incoming mails

Q54 An attractive and efficient lighting installation in an office creates _____

Favourable impression on customers

Q55 Air conditioning system falls into _____ main types in an office

2

Q56 A purple colour of light in an office environment convey _____

Dignity

Q57 The following are physical factors which determine human comfort and convenience in a working environment, except _____

Financial emolument

Q58 200 square feet should be allocated to _____ for an office space

First level ex ecutive

Q59 The provision of space which will yield maximum productivity and effectiveness at a minimum cost is classified as _____

Office space management

Q60 The arrangement of equipment within available floor space is classified as _____

Office layout





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